Jiva Enterprises

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Terms and Conditions

Thanks for shopping at Jiva Enterprises. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.

  • As with any shopping experience, there are terms and conditions that apply to transactions at Jiva Enterprises. We'll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Jiva Enterprises, you agree to the terms set forth below along with Jiva Enterprises'𝘴 Privacy Policy.
  • If there's something wrong with the product you bought, or if you are not happy with it, you will not be able to issue a refund for your item.

𝗥𝗲𝗳𝘂𝗻𝗱𝘀 𝗣𝗼𝗹𝗶𝗰𝘆 :-

  • We at Jiva Enterprises commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
  • Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
  • We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won't get damaged during transit. Please note that Jiva Enterprises is not liable for damages that are caused to the items during transit or transportation.
  • We follow certain policies to ensure transparency, efficiency and quality customer care:
  • WE DO NOT allow returns on sold products online or in retail outlets. We DO NOT accept returned goods, as we believe that customers should get the best quality products.
  • Refunds are NOT given for any purchases made - be they online or in retail store. We DO NOT encourage exchanges of our products.
  • We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for our customers.

FOR INTERNATIONAL ORDERS :-

  • We DO NOT support Exchanges or Returns.
  • If you cancel the order before process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.
  • Orders already in shipping cannot be returned, canceled or refunded. 
  • If you face any issues, please contact us immediately.

Product Availability and Limitations:- 

  • Given the popularity and/or supply constraints of some of our products, Jiva Enterprises may have to limit the number of products available for purchase. Trust us, we're building them as fast as we can. Jiva Enterprises reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Jiva Enterprises confirms your order but subsequently learns that it cannot supply the ordered product. 


Definition 𝗮𝗻𝗱 𝗸𝗲𝘆 𝘁𝗲𝗿𝗺𝘀 :-

  • To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as: Company: when this policy mentions "Company," "we," "us," or "our," it refers to Jiva Enterprises that is responsible for your information under this Return & Refund Policy.
  • Customer: refers to the company, organization or person that signs up to use the Jiva Enterprises Service to manage the relationships with your consumers or service users.
  • Device: any internet connect device such as a phone, tablet, computer or any other device that can be used to visit Jiva Enterprises and use the services.
  • Service: refers to the service provided by Jiva Enterprises as described in the relative terms (if available) and on this platform.
  • Website: Jiva Enterprises'𝘴 site, which can be accessed via this URL https://www.jivaenterprises.in
  • You: a person or entity that is registered with Jiva Enterprises to use the Services.